1. A quota of 3GP is for one project or all free projects?
    All the users will start with a quota of 3 GP for any free projects, not the total size of all free projects.
  2. Do I need to pay for Altizure?
    No. Without any payment being required, you can try out any number of free projects, which are great places to begin using the essential features of Altizure. When you’re ready to do more, you can upgrade your free projects to Pro project for downloadable results and more powerful features.

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  1. Should I upgrade to Pro project?
    Pro project gives you unlimited uploads, more than enough for our professional users to reconstruct huge area in great details. Pro unlocks the raw results for you to download and import into most 3D softwares, and it gives you access to powerful features including mesh editing and GIS tools.
  2. How can I pay?
    We currently accept Paypal payments and the following credit cards: Visa, Mastercard and American Express at your transaction page.
  3. Will I receive a receipt?
    If you pay via credit card or paypal, an instant record of the transaction will be pushed to your transaction page at https://www.altizure.com/transactions. An email receipt will be sent to you when our provider of payment system processes your payment. There is a delay in two or three days.
  4. What is the currency for the payment
    The pricing on our pricing page https://www.altizure.com/pricing is in US dollars. However, the payment is handled in Hong Kong Dollars.
  5. How do Alticoins work?
    One Alticoin pays for one GP of data, where GP is the sum of pixels across all the input images, in giga-pixels. Please refer to our pricing page for more details.
  6. How much is a Pro project?
    It depends on the data size of the project. The size is measured as the sum of resolution of all images. The more images you have, the better the reconstruction result will be, and the project will cost more.
  7. What is the size limit of free projects?
    The free project size limit is 3 GP at the start, but you can increase the limit by publishing high quality results. When one of your public project is featured by Altizure, you will get extra free quota equal to the size of the project. Learn more on Free Quota Upgrade Program.
  8. Does a Free project have the same reconstruction resolution as a Pro project?
    Yes.
  9. Is it possible to view the data in higher resolution when using a local viewer?
    Possible. This is related to the organization of the large-scale 3D model data, in Level of Details (LoD). When you have a powerful viewer (for example, FBX Review) to load all the finest-level of models, you are able to view the most detailed models of all parts.
  10. Is a Pro project payed first, and processed afterwards? What are the after-sale policy if the results are not satisfactory?
    Yes, a Pro project is payed first. If the project failed in the reconstruction, we will refund all the used Alticoins. If the cloud service indicates the success of the reconstruction, but you are not satisfied with the results, you may fill in the report in the page, we will first provide technical assistance on your project and refund if we found out that it is indeed unsatisfactory.
  11. Can a Free project be converted into a Pro project?
    Yes. You can always start as a Free project, and if the results are satisfactory, then you convert it into a Pro project. We welcome you to do so, and better understand Altizure.